Some councils offer the Tell Us Once service. Bereaved families can use the Tell Us Once service via three ways: After you have registered the death with the Registrar, if the service is offered face to face, they will complete the Tell Us Once service with you at the same time. Otherwise, the Registrar will provide you with a unique Tell Us Once reference number, which will enable you to access the service Online via GOV.UK at https://www.gov.uk/after-a-death or via our telephony service 0800 085 7308.
It’s a difficult time and there’s a lot to do. Deal with one thing at a time and don’t be afraid of asking for support.
The death must be registered with The Registrar of Births, Marriages and Deaths in the district where the death occurred. The Registrar will then issue the Death Certificate. Don’t worry if you can’t get to the right office; you can register the death with the Registrar near you and the information will be sent to the right office. Bear in mind this will cause a small delay before you receive the Death Certificate.
You don’t need to wait until the death has been registered before making arrangements for the funeral.
When you go to register the death, make sure you have all the information the Registrar needs. Here’s a checklist:
You don’t need to have these to register the death, but it will help if they’re available:
Once the death has been registered, the Registrar will give you:
Try to remember to ask for extra copies of the Death Certificate. They’ll be more expensive to order later. It’s helpful to have several copies to hand when it’s time to sort out the estate, and deal with other agencies and organisations.
If you require assistance, would like to stop or amend an existing advert or have an enquiry, please contact the relevant team detailed below.
Inverness: 01463 272 393
Elgin: 01343 554 207
Dundee: 01382 455 666
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